At Octavia Dickinson Ltd, we value your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or work with us.
1. Who We Are
Company name: Octavia Dickinson Ltd
Company Address: Comeley Farm, Clapton Lane, Berkeley, Glos. GL13 9QX
Registered number: 11263397
Contact telephone: 01453 619291
Contact email: office@octaviadickinson.com
2. What Information We Collect
We may collect:
- Contact details (such as your name, email, phone number, address) when you get in touch with us.
- Project information you share if you enquire about or engage our services.
- Website data (such as cookies, IP address, browser type) to help improve our website.
We only collect what we need to deliver our services and run our business properly.
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiries
- Provide our design and decoration services
- Manage our business relationship with you
- Keep records for legal and tax purposes
- Improve our website and client experience
We do not sell or share your data with third parties for marketing purposes.
4. Lawful Basis for Processing
We process your information only where we have a lawful basis to do so, such as:
- To perform a contract with you
- To comply with legal obligations
- For our legitimate business interests (for example, improving services)
- With your consent (for example, if you join a mailing list)
5. How We Store and Protect Your Data
We store personal data securely on password-protected computers and, where relevant, trusted third-party systems (such as email and accounting software). We use reputable UK and international service providers who comply with UK GDPR and have strong data protection measures in place.
If any data is transferred outside the UK or European Economic Area (EEA) – for example, because a service provider’s servers are based abroad – we make sure appropriate safeguards are in place (such as standard contractual clauses approved by the UK government).
We only keep data for as long as necessary to fulfil the purposes described in this policy, after which it is securely deleted or anonymised.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data (where legally possible)
- Restrict or object to how we use your data
- Withdraw consent where we rely on it
To exercise any of these rights, contact us at office@octaviadickinson.com
7. Cookies
Our website uses cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date of the last update shown below.
Last updated: 19.8.25